Question 1

What is a HEIC file?

Accepted Answer

HEIC (High Efficiency Image Container) is a modern image format used by Apple devices since iOS 11. It provides better compression than JPG while maintaining image quality, but is not widely supported outside Apple ecosystems.

Question 2

Why do I need to convert HEIC to JPG?

Accepted Answer

JPG is universally supported across all devices, browsers, and platforms. Converting HEIC to JPG ensures your photos can be viewed and shared anywhere without compatibility issues.

Question 3

Is FastHEIC really free?

Accepted Answer

Yes, FastHEIC is completely free to use with no file limits, watermarks, or hidden fees. All processing happens in your browser, so we don't incur server costs for conversions.

Question 4

Are my files uploaded to your server?

Accepted Answer

No. FastHEIC converts files entirely in your browser using WebAssembly technology. Your files never leave your device, ensuring complete privacy and security.

Question 5

How many files can I convert at once?

Accepted Answer

You can convert up to 10 files simultaneously with a maximum file size of 50MB per file and 200MB total. For best performance, we recommend converting smaller batches.

Question 6

Does FastHEIC work on mobile devices?

Accepted Answer

Yes! FastHEIC works on all modern browsers including mobile Safari, Chrome, and Firefox on iOS and Android devices.

Question 7

Will the image quality be affected?

Accepted Answer

FastHEIC converts HEIC files to high-quality JPG (90% quality) which preserves excellent image quality while ensuring broad compatibility.

Question 8

Do I need to install any software?

Accepted Answer

No installation required. FastHEIC is a web-based tool that works directly in your browser. Just visit the website and start converting.

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